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Microsoft MS-102 Exam Guide 2026 – Microsoft 365 Administrator

Microsoft 365 Administrator (MS-102) certification validates skills required to deploy, manage, and secure Microsoft 365 environments. This guide covers identity, security, compliance, endpoint management, and collaboration to help you prepare for the MS-102 exam in 2026.


What Is MS-102?

MS-102 is a role-based certification for Microsoft 365 Administrators. It focuses on managing users, security, compliance, devices, and workloads across Microsoft 365.

  • Exam code: MS-102
  • Duration: ~120 minutes
  • Question types: Multiple-choice, case studies
  • Difficulty: Intermediate
  • Prerequisites: Microsoft 365 admin experience

MS-102 Skills Measured (Latest Blueprint)

1. Deploy and Manage Identity & Access (25–30%)

  • Microsoft Entra ID (Azure AD)
  • User and group management
  • Authentication and authorization
  • Conditional Access policies
  • Identity protection

2. Manage Security and Threat Protection (25–30%)

  • Microsoft Defender for Office 365
  • Microsoft Defender for Endpoint
  • Microsoft Secure Score
  • Email and collaboration protection

3. Manage Compliance (20–25%)

  • Microsoft Purview compliance portal
  • Data Loss Prevention (DLP)
  • Retention policies and labels
  • eDiscovery (Standard & Premium)
  • Insider risk management

4. Manage Microsoft 365 Apps & Endpoints (15–20%)

  • Microsoft Intune
  • Device enrollment and compliance
  • Application deployment
  • Windows Update for Business

Key MS-102 Concepts Explained

Microsoft Entra ID & Conditional Access

  • Entra ID: Central identity and access management
  • Conditional Access: Policy-based access control

Sample MS-102 Questions with Explanation

Question 1: Which Microsoft 365 admin center is used to manage Exchange Online settings?

  • A. Microsoft Entra admin center
  • B. Microsoft 365 admin center
  • C. Exchange admin center ✅
  • D. Security admin center

Explanation: The Exchange admin center (EAC) is used to manage mailboxes, mail flow, and Exchange Online configuration.

Question 2: Which Microsoft 365 feature helps prevent sensitive data from being shared outside the organization?

  • A. Retention policies
  • B. Data Loss Prevention (DLP) ✅
  • C. eDiscovery
  • D. Microsoft Defender Antivirus

Explanation: DLP policies detect and help prevent the accidental sharing of sensitive information.

Question 3: Which role is required to manage user identities in Microsoft Entra ID?

  • A. Global Reader
  • B. User Administrator ✅
  • C. Compliance Administrator
  • D. Exchange Administrator

Explanation: The User Administrator role allows creating, deleting, and managing users and groups.

Question 4: Which Microsoft 365 tool is used to investigate and respond to security threats?

  • A. Microsoft Defender for Office 365 ✅
  • B. Microsoft Intune
  • C. Microsoft Purview
  • D. SharePoint Admin Center

Explanation: Microsoft Defender for Office 365 provides threat protection against phishing, malware, and malicious links.

Question 5: Which Microsoft 365 solution allows managing and securing mobile devices?

  • A. Microsoft Defender
  • B. Microsoft Entra ID
  • C. Microsoft Intune ✅
  • D. Microsoft Purview

Explanation: Microsoft Intune is used for Mobile Device Management (MDM) and Mobile Application Management (MAM).

Download/Practice full MS-102 exam questions..


How to Prepare for MS-102

  1. Review Microsoft Learn MS-102 modules
  2. Practice identity and security scenarios
  3. Use MS-102 mock exams
  4. Focus on compliance and Intune
  5. Attempt full-length practice tests

Why Prepare MS-102 with ClearCatNet

  • ✅ Updated MS-102 exam syllabus
  • ✅ Real-world scenario questions
  • ✅ Clear, admin-focused explanations
  • ✅ Regular updates for 2026

MS-102 Frequently Asked Questions

Is MS-102 difficult?
It is intermediate-level and requires hands-on Microsoft 365 experience.

Is MS-102 worth it in 2026?
Yes. It is the core certification for Microsoft 365 Administrators.

Do I need PowerShell?
Basic PowerShell knowledge is highly recommended.


Recommended Next Microsoft Certifications

  • SC-300: Identity and Access Administrator
  • SC-400: Information Protection Administrator
  • AZ-104: Microsoft Azure Administrator

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Microsoft MS-102 Exam Dumps FAQs

The Microsoft MS-102 Certification Exam (Microsoft 365 Administrator) validates your ability to manage Microsoft 365 tenant environments, identity, security, compliance, and supporting technologies.

The MS-102 exam covers managing Microsoft 365 tenants, implementing identity and access, managing security and threat protection, managing compliance, and supporting end-user productivity services.

Clearcatnet always keeps exam prep material up-to-date by considering frequent changes in exam skills measured. We provide real exam-style questions and answers with explanations and reference links. This builds your confidence for the best preparation so that you are fully ready to pass your exam on the FIRST ATTEMPT ONLY!

Learning Microsoft MS-102 boosts your career by validating expertise in Microsoft 365 administration, identity, security, compliance, and collaboration services. It prepares you for roles such as Microsoft 365 Administrator and Cloud Administrator.

The target audience includes Microsoft 365 administrators, IT support engineers, cloud administrators, and professionals responsible for managing Microsoft 365 services and users.

Skills measured include managing Microsoft 365 tenants, implementing identity and access management, managing security and threat protection, implementing compliance solutions, and managing collaboration workloads.

We are available 24/7 to help all users. Premium users receive priority support, secret tips, and guidance to ensure passing in the FIRST ATTEMPT.
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The Microsoft MS-102 exam typically includes multiple-choice questions, case studies, and scenario-based tasks. The exam contains around 40–60 questions with a time limit of approximately 120 minutes. The passing score is generally 700 out of 1000.

Microsoft role-based certifications are valid for one year. You can renew your certification online for free to stay updated with the latest Microsoft 365 features and services.

There are no formal prerequisites for MS-102. However, familiarity with Microsoft 365 services, identity management, security, and compliance concepts is recommended.

(Keep your existing certification list here unchanged)

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