Microsoft Azure Support Engineer (AZ-720) certification validates your ability to troubleshoot and resolve Azure infrastructure, networking, storage, and compute issues. This guide explains exam objectives, skills measured, and how to prepare for the AZ-720 exam in 2026.
AZ-720 is designed for Azure Support Engineers responsible for diagnosing, troubleshooting, and resolving issues related to Azure services. Candidates should have hands-on experience with Azure administration and support operations.
Question 1: Which Azure service provides global anycast routing to improve application availability and performance?
Explanation: Azure Front Door uses Microsoft’s global edge network with anycast routing.
Question 2: Which Azure service allows filtering network traffic at the subnet or NIC level?
Explanation: NSGs control inbound and outbound traffic at subnet or NIC level.
Question 3: Which Azure feature protects resources from large-scale distributed denial-of-service attacks?
Explanation: Azure DDoS Protection Standard defends against DDoS attacks.
Question 4: Which Azure service provides centralized network security policy management across multiple virtual networks?
Explanation: Azure Firewall Manager manages firewall policies across VNets.
Question 5: Which Azure service provides secure RDP/SSH access to virtual machines without public IPs?
Explanation: Azure Bastion provides secure browser-based RDP/SSH access.
Is AZ-720 difficult?
Yes — it is an advanced troubleshooting exam requiring real Azure experience.
Is AZ-720 worth it in 2026?
Yes — demand for Azure Support Engineers continues to grow globally.
Do I need hands-on Azure experience?
Yes — Microsoft recommends practical troubleshooting experience.
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The AZ-720 or as it's also known, the Troubleshooting Microsoft Azure Connectivity, like all tests, there is a bit of freedom on Microsoft's part to exam an array of subjects. That means knowing the majority of AZ-720 content is required because they test randomly on the many subjects available.
The learning objectives of the Microsoft Azure AZ-720 certification focus on developing the ability to troubleshoot Azure connectivity issues. These include diagnosing and resolving network problems within Azure Virtual Networks, VPNs, and hybrid connections. The certification also covers resolving DNS and name resolution issues, managing performance-related challenges such as latency or packet loss, and troubleshooting connectivity for Azure PaaS and SaaS services. Additionally, the exam aims to build skills in resolving access control issues related to Azure Active Directory, ensuring secure and efficient access to Azure resources.
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Learning Microsoft Azure AZ-720 can help you become a sought-after professional in the cloud computing field. AZ-720 course can help you advance your career and earn a higher salary.
The target audience for the Microsoft Azure AZ-720 certification includes network engineers, cloud administrators, and IT professionals who troubleshoot and manage Azure connectivity. It's designed for those working with Azure networks, hybrid environments, and resolving access or performance issues in cloud services.
The Microsoft Azure AZ-720 certification exam measures skills in troubleshooting Azure Virtual Networks, resolving hybrid connection issues, diagnosing DNS problems, and addressing performance issues such as latency and packet loss. It also focuses on managing network routing and security, fixing connectivity for Azure Platform-as-a-Service (PaaS) services, and troubleshooting access control issues related to Azure Active Directory. These skills are essential for ensuring smooth and secure operations within Azure environments.
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The Microsoft AZ-720 exam that you need to pass consists of 40-60 questions. To pass it successfully, you need to score 700 points or more out of 1000.
The Microsoft Azure AZ-720 Certification Exam is valid for one years from the date you pass the exam .
As an applicant for Microsoft AZ-720 certification, you require experience with networking and hybrid environments, comprising an understanding of routing, permissions, and account limits.
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